Right of Withdrawal
Instructions on Withdrawal and Withdrawal Form for Consumers
For the purposes of these Instructions on Withdrawal, "Consumer" means any natural person who enters into a legal transaction for purposes which are predominantly outside his or her trade, business or profession.
Right of Withdrawal
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You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us (SIGNATURE ESSENTIALS e.K Steegerstraße, 41, 13359 Berlin, Deutschland, E-mail-address: support@signature-essentials.com, Phone number: +49 1521 387 5840) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
You can also complete and submit the model withdrawal form or another clear declaration electronically on our website https://signature-essentials.com/policies/shipping-policy. If you make use of this option, we will send you confirmation of receipt of such a withdrawal without delay (e.g. by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the Exercise of the Right of Withdrawal
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If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
We will bear the costs of returning the goods if you use the return label provided by us. Otherwise, the direct costs of returning the goods are to be borne by you.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model Withdrawal Form
(If you wish to withdraw the contract, please complete and return this form).
To
SIGNATURE ESSENTIALS e.K Steegerstraße, 41, 13359 Berlin, Deutschland, E-mail-address: support@signature-essentials.com
I/we (*) hereby revoke the contract concluded by me/us (*) concerning the
purchase of the following goods (*)/provision of the following service (*)
______________________________________________________
______________________________________________________
Order No (*) ____________________________
Ordered on (*) ____________ / received on (*) _________________
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Name of the consumer(s)
_______________________________________________________
Address of consumer(s)
_______________________________________________________
Signature of the consumer(s) (only in case of paper communication)
_________________________
Date
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