Shipping & Returns

 Shipping

Orders Placed before 14:00 Mondays - Saturdays will be shipped on the same day. Orders placed after 14:00 and on Sundays will be shipped out on the next working day. Holidays are excluded.

Germany:

Express Shipping:   1 to 2 Werktage
Standard Shipping: 2 to 4 Werktage

EU/International: 2-5 Werktage

Returns

You can return all items that you have ordered in our online shop to us free of charge within 14 days of receipt. Please ensure that the products ordered are in their original condition and that the associated label has not been removed.

If you want to return your order, simply click on the following link: DHL Retoure

If you are still not sure, please read our frequently asked questions or contact us

Refunds

Once the return has been received at our warehouse and accepted by the Quality and Control team, the refund will be processed via the original payment method within 1 - 5 business days.